You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
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Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
Looking for a new challenge?
If you are interested in an acquisition role in digital marketing, this secondment might be for you.
BNL Consumer Digital Acquisition Team ambition is to drive Super Premium/Premium growth by scaling external and internal acquisition.
This role will sit in the acquisition team focusing on internal digital acquisition for the Benelux:
- Upgrade and Member Get Member
- You will be responsible for acquiring customers digitally, by consistently delivering 360° approach to drive quality warm leads, improving upgrade and pipeline velocity
- This role will give you the opportunity to work on MGM and Upgrade strategy, implementation and measurement of initiatives and capabilities which enable us to drive NAA & BBA growth for the Benelux
- The team embodies a fast paced and dynamic culture, operates nimbly and embraces teamwork, accountability, flexibility and a will to win attitude
Make your mark on one of the most iconic global brands.
How will you make an impact in this role?
- Propose strategy for MGM and upgrade including defining and executing campaigns to drive
- NAA/AIF, increase efficiency and deliver strong ROIs in the channel
- Execute strong LTO campaigns, from a 360° approach by delivering strong assets (CTA and value proposition)
- Deliver e2e Digital MGM and upgrade campaigns that help drive awareness and upgrade
- Manage MGM and upgrade offer changes and escalations processes identify opportunities to improve the current process
- Work closely with Amex MGM hub Team and manage Product Transfer Tool
- Reporting and analysis of acquisition results to optimize and inform future plans
- Project management to ensure all activities are delivered on-time and within budget
- Accurate management of internal process (pre-Arb/iMH), campaign calendar, roadmap
Minimum Qualifications
- Creativity including critical look on campaigns
- Pro-activity
- Ability to drive results and ensure those outcomes help inform future initiatives.
- Analytical and Data capabilities - Undertake ongoing campaign analysis to monitor marketing
- Channel performance and ROI. Deliver regular reporting updates as required on initiatives and
- Present during meeting
- High personal accountability which leads to strong experience in driving results
You must be able to work independently and be able to focus and prioritize in times of fast changing
priorities. You must be passionate about what you do, proud about what you deliver and be prepared
to go the extra mile to make a difference.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
To complete your application, please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.emea@aexp.com.
